Product & Services

Infrastructure

Business Continuity

Backup Solution

IT Assets Lifecycle Management

Storage Management

Virtualization Solutions

Server Consolidation

HyperConverged Solutions

Network

Network Design & Consulting

Open Systems Design
Network Efficiency
Long-Term Planning

Server System Management Network Installation & Support

File Servers
Routers / Switches
CSU / DSU
Storage & Backup Solution
Remote Access, Wireless LANS
Cabling

Network Management

8x5 or 24x7 network management monitoring
Operate and maintain wireless and wired network and configurations
Network resources utilization and monitoring
Network security hardening
Network access control

Software

Microsoft License

Microsoft Education
Microsoft For Corporate
Microsoft 0365 License

Adobe License

Adobe Acrobat Pro
Adobe Creative Cloud for Team
Adobe Photoshop, Illustrator, Lightroom, Adobe Premiere and etc

Nuance PDF

Autodesk ( AutoCAD)

Antivirus

Symantec Endpoint
Trend Micro
Kaspersky Antivirus

Cloud Services

Disaster Recovery as a Service in the Cloud

Disaster recovery plans can be as simple or as advanced as your business requirements demand, including the execution of custom Windows PowerShell scripts and Runbooks, and pauses for manual interventions.

Customize networks by mapping virtual networks between the primary and recovery sites, and test disaster recovery plans whenever you want without disrupting the services at your primary location.

Our Recovery as a Service can protect Hyper-V, VMware and physical servers and you can use Azure or your secondary datacenter as your recovery site. Site Recovery coordinates and manages the ongoing replication of data by integrating with existing technologies including System Center and SQL Server AlwaysOn.

Automate the orderly recovery of services in the event of a site outage at the primary datacenter. Bring over applications in an orchestrated way to help restore service quickly, even for complex multi-tier workloads.

Backup as a Service in the Cloud

Tailored to be a simple and cost effective backup for enterprises that are highly virtualized.

Cloud Production Environment

Managed Services / Technical Services

Service Desk Management*

1st / 2nd / 3rd level helpdesk support
Single Point of Contact (SPOC)
IT Asset Inventory. IMAC
Day-to-day technical operation and support via phone, email, instant messaging or remote desktop protocol.
Escalation management to uphold escalation process
Helpdesk reporting
*The service level to customers is guided by ITSM practices.

System Management

1st level and 2nd level support on various services:
MS Windows, AIX and UNIX Platforms
MS Clustering / NLB / DHCP / DNS / NPS
VMWare and Microsoft Hyper-V Virtualization
Symantec Netbackup / Backup Exec, MS System centre and EMS
MS Exchange, SharePoint IBM/HP SAN Storage Solution
Symantec Endpoint Protection
Server Hardening and Proactive Optimization and system management

Datacenter facilities management

Facilities management; Tape media/ Account management. Fault and performance monitoring.
Smart Hand services. Servers Health Check services. Pro-active monitoring
24x7 data center management
Migrating & consolidating data centers
Delivering a support model that offers round-the-clock physical coverage globally
Monitoring/managing client’s IT Infrastructure based on ITIL best practices
Tools - HP Openview, Solar Winds, Manage engine, GSX and EG .

Database Management

1st level and 2nd level support on:
Monitoring and health check
Preventive maintenance
Production support
Problem management
Proactive tuning
Access management

Hardware & Software Management

24x7 onsite hardware parts and labour
Twice-yearly preventive maintenance
Asset tracking and consulting
License management

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