Product & Services

Infrastructure

Business Continuity

Backup Solution

IT Assets Lifecycle Management

Storage Management

Virtualization Solutions

Server Consolidation

HyperConverged Solutions

Network

Network Design & Consulting

  • Open Systems Design

  • Network Efficiency

  • Long-Term Planning

Server System Management Network Installation & Support

  • File Servers

  • Routers / Switches

  • CSU / DSU

  • Storage & Backup Solution

  • Remote Access, Wireless LANS

  • Cabling

Network Management

  • 8x5 or 24x7 network management monitoring

  • Operate and maintain wireless and wired network and configurations

  • Network resources utilization and monitoring

  • Network security hardening

  • Network access control

Software

Microsoft License

  • Microsoft Education

  • Microsoft For Corporate

  • Microsoft 0365 License

Adobe License

  • Adobe Acrobat Pro

  • Adobe Creative Cloud for Team

  • Adobe Photoshop, Illustrator, Lightroom, Adobe Premiere and etc

Nuance PDF

Autodesk ( AutoCAD)

Antivirus

  • Symantec Endpoint

  • Trend Micro

  • Kaspersky Antivirus

Cloud Services

Disaster Recovery as a Service in the Cloud

Disaster recovery plans can be as simple or as advanced as your business requirements demand, including the execution of custom Windows PowerShell scripts and Runbooks, and pauses for manual interventions.

Customize networks by mapping virtual networks between the primary and recovery sites, and test disaster recovery plans whenever you want without disrupting the services at your primary location.

Our Recovery as a Service can protect Hyper-V, VMware and physical servers and you can use Azure or your secondary datacenter as your recovery site. Site Recovery coordinates and manages the ongoing replication of data by integrating with existing technologies including System Center and SQL Server AlwaysOn.

Automate the orderly recovery of services in the event of a site outage at the primary datacenter. Bring over applications in an orchestrated way to help restore service quickly, even for complex multi-tier workloads.

Backup as a Service in the Cloud

Tailored to be a simple and cost effective backup for enterprises that are highly virtualized.

Cloud Production Environment



Managed Services

Technical Services

Service Desk Management*

  • 1st / 2nd / 3rd level helpdesk support

  • Single Point of Contact (SPOC)

  • IT Asset Inventory. IMAC

  • Day-to-day technical operation and support via phone, email, instant messaging or remote desktop protocol.

  • Escalation management to uphold escalation process

  • Helpdesk reporting

  • *The service level to customers is guided by ITSM practices.

System Management

  • 1st level and 2nd level support on various services:

  • MS Windows, AIX and UNIX Platforms

  • MS Clustering / NLB / DHCP / DNS / NPS

  • VMWare and Microsoft Hyper-V Virtualization

  • Symantec Netbackup / Backup Exec, MS System centre and EMS

  • MS Exchange, SharePoint IBM/HP SAN Storage Solution

  • Symantec Endpoint Protection

  • Server Hardening and Proactive Optimization and system management

Datacenter facilities management

  • Facilities management; Tape media/ Account management. Fault and performance monitoring.

  • Smart Hand services. Servers Health Check services. Pro-active monitoring

  • 24x7 data center management

  • Migrating & consolidating data centers

  • Delivering a support model that offers round-the-clock physical coverage globally

  • Monitoring/managing client’s IT Infrastructure based on ITIL best practices

  • Tools - HP Openview, Solar Winds, Manage engine, GSX and EG .

Database Management

  • 1st level and 2nd level support on:

  • Monitoring and health check

  • Preventive maintenance

  • Production support

  • Problem management

  • Proactive tuning

  • Access management

Hardware & Software Management

  • 24x7 onsite hardware parts and labour

  • Twice-yearly preventive maintenance

  • Asset tracking and consulting

  • License management